Hair Matters respects your privacy and the relationship we have with you. We take the security of your details and your privacy very seriously, and we secure your details using industry-standard security and encryption techniques for safeguarding. We only collect your name and email address on this site so that we can message you marketing communications. We only collect information that you voluntarily provide when you sign up to our newsletters or communicate with us through social media.

We NEVER disclose or sell your personal information to a third party for their use – all disclosure is confidential and information used only for Hair Matters purposes such as:

• marketing communications – to deliver newsletters, emails, surveys, special offers or other promotions that may be of interest to you.

• customer service – to process and respond to your questions and/or inquiries.

• site optimization and management – to administer the Hair Matters site, customizing future visits based on your interests, and improving site effectiveness.

In addition, we may collect and store IP addresses in an aggregated way in order to analyse trends, track traffic patterns and gather information for aggregate use.


When you visit this Hair Matters website, you consent to the use of “Cookies” and “Pixel Tags”. These are small text files stored on your device that hold information on your previous visits to our site. These files let us tailor your experience of the website to your specific needs & give you a more personal experience.

In addition, Google Analytics uses cookies to compile anonymous, aggregated statistics about website users. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.


If you decide at any time that you no longer wish to receive marketing communications from Hair Matters (e.g. newsletters or promotional emails), you may opt out by clicking on a link in the email you receive or by emailing us at


Hair Matters implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. However, please be aware that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.